FAQ
Frequently asked questions
How long does it take for a UK delivery to be made?
Our inclusive UK deliveries take on average between 3-5 working days. We offer free standard delivery, anywhere in the UK.
Can we get a quicker service?
We can offer a guaranteed 48 hour delivery at the additional cost of £25 - simply indicate your preference at the checkout. Have a question? Don't hesitate to contact us, chat to us in the box below or call us on 0800 0354580.
What about a same day/next day service?
This is probably one of the most common questions we are asked. We cannot provide this service online but you can call our sister company, Stroma Ltd direct on 020 8867 7770 and they will be able to help you with any emergencies you might have. Don’t worry, they happen to all of us, and the guys will move heaven and earth for you!.
Do you ship Internationally?
Yes, we do! We can ship your newspapers anywhere in the world - simply contact us for the most competitive delivery price to your chosen destination. Please allow up to 7 days for International deliveries to be made, and please be aware that some may take a little longer on occasion, depending on the geographical location. You can of course track your delivery using the tracking number on the confirmation email that you will be sent, after your order has been placed.
Some larger European deliveries may be made via a pallet service. Please contact us for details and pricing as the service levels and destination will affect the price.
Please be aware that from time to time, there may be adverse traffic, weather conditions or other unforeseen circumstances which may affect the delivery time.
How are larger orders dealt with?
Larger orders will generally be delivered on a pallet. If the total weight of your newspaper delivery exceeds 100kg (for example, 1,000 x 20-page broadsheets or 2000 x 28 page A-Fours) your order will be sent on a pallet. So please bear in mind that the lorry will need a place to park up and unload the pallet. Most pallet delivery services will only drop to the kerbside and won’t take it indoors for you. You can of course request an additional price for that service if you wish. Just drop us a line and we will give you a price before you place your order.